Hotel Facilities

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At Phoenix Grand Hotel we guarantee check-in from 02.00 p.m., but if the room is ready upon your arrival, you are welcome to check-in before. If, on the other hand, the room is not ready when you arrive, you can store your luggage with us at no charge until the room is available.

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Check-out from the room is at 12.00 p.m. at the latest, but if you need a late check-out, then contact our reception upon arrival, or during your stay, and we will do our best to accommodate your request. Similar to check-in, you have the option to store your luggage when checking out.   

If you're busy and can pay with a credit card, or your accommodation is already pre-paid, you can make use of our popular Express Check-out and avoid the waiting time. Our Express Check-out stands can be found in the lobby right next to the main entrance. The receipt for your stay will then be sent via e-mail on the same day. 

  • Rooftop Pool 

  • Changing Room (with shower) 

  • Beach Towels (for pool area)

  • Concierge 

  • Access to a Doctor on Call  

  • Restaurant

  • Free Wi-Fi Internet Access

  • Dry Cleaning 

  • Non-smoking Rooms 

  • Parking

  • Laundry Services

  • Foreign Exchange

  • Luggage Storage

  • High Speed Internet

  • Express Check-out

  • Limousine Hire

  • Car Hire

  • 24 Hour Reception

  • Dry Cleaning

  • Lifts